We have a 10-day return policy, which means you have 10 days after receiving your item to request a return for store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (if any), and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return for store credit, you can contact us at youngandgoldenjewelry@gmail.com. If your return is accepted, we’ll send you further instructions for shipping your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at youngandgoldenjewelry@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and deposits for custom pieces. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on custom pieces, sale items, or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have for store credit, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. If approved, you’ll be automatically refunded for store credit.  Unfortunately, we are not able to refund any shipping costs you incur.